Google My Business Q&A
Are You Monitoring & Responding?
‘Google My Business’ became ‘Google Business Profile‘ and in the process now allows a viewer / user to ask a question directly to a company through their online profile.
With so many great features to take advantage of, such as answering these questions, there are countless opportunities to promote your brand while further engaging with your audience.
Therefore, it is important that you monitor and respond to the questions posed, particularly as they may be from a prospective customer. Your answer will also stay visible to others who visit your profile and could assist SEO (search engine optimisation).
To access this option, you need to login to your Google account / profile and then visit the Q&A section on your Business Profile (Q&A is not visible in the GBP dashboard itself). See the ‘Questions and Answers’ section and reply.
Anyone can answer a question posed on your Google Business Profile and so it is in your interest to respond first. In this way the information provided is likely to be most accurate.
Do you have a question for us? Let us know, perhaps through our ‘Google Business Profile’, and we will be happy to help:
